Privacy Policy for FAST FIX COMPUTER

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**Effective Date:** 05/03/2023

**Last Updated:** 05/03/2024

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1. Introduction

At FAST FIX COMPUTER, we are committed to protecting your privacy and ensuring the security of your personal information and data on your device. This policy explains how we handle your data during and after the repair process.

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2. Data We Collect

We may collect the following information when you use our services:
- **Personal Information:** Name, phone number, email address, and other contact details.
- **Device Information:** Device make, model, serial number, and any other relevant details for diagnostics and repairs.
- **Data on the Device:** Files, applications, and other stored data necessary to diagnose and fix issues.

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3. Data Access

Our technicians may need to access certain files or applications on your device solely for repair and troubleshooting purposes. We will only access what is necessary to complete the service.

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4. Data Protection Measures

We take the following steps to protect your data:
- Devices are stored securely while in our possession.
- Access to devices and data is limited to authorized personnel only.
- Where possible, diagnostic and repair processes are conducted without viewing personal files.
- We may use encryption or secure methods to handle sensitive data.

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5. Data Retention and Deletion

We do not retain any customer data after the repair unless explicitly requested by the customer (e.g., for backup purposes). Once the repair is complete, any temporary files or backups are securely deleted.

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6. Customer Consent

By submitting your device for repair, you acknowledge and consent to the access and handling of your data as described in this policy. We recommend that you back up your data before submitting your device, as we are not responsible for any data loss.

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7. Data Sharing

We do not share your data with third parties unless required by law or with your explicit consent.

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8. Liability Limitation

While we take every precaution to safeguard your data, FAST FIX COMPUTER cannot be held liable for any data loss, theft, or unauthorized access resulting from factors beyond our control.

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9. Your Rights

As a customer, you have the right to:
- Request information about how your data was handled during the repair.
- Request immediate deletion of any retained data.
- Refuse to allow data retention beyond what is necessary for the service.

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10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:
**Phone:** (657) 321-9934
**Email:** fastfixcomputerlaguna@gmail.com