Return Policy for FAST FIX COMPUTER

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**Effective Date:** 05/03/2023

**Last Updated:** 05/03/2024

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1. Services

Due to the nature of repair services, we do not offer refunds on completed repairs. However, if you experience the same issue within **30 days** after repair, we will inspect and resolve the problem at no additional cost, subject to the following conditions:
- The issue must be directly related to the original repair.
- Any new damage or unrelated issues will not be covered under the warranty.
- Devices must be presented with the original receipt.

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2. Products

For products (such as accessories or replacement parts) purchased from us, we accept returns under the following conditions:
- Returns must be made within **14 days** of the purchase date.
- Products must be in their original condition and packaging.
- A valid receipt or proof of purchase is required for all returns.
- Opened or used products, unless defective, are not eligible for a return.

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3. Exchanges

We offer exchanges for defective products within **14 days** of purchase. The exchanged product must be of equal or lesser value, or the difference must be paid by the customer.

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4. Non-Returnable Items

The following items are not eligible for returns or exchanges:
- Custom-ordered parts.
- Software and licenses.
- Consumables such as batteries or cleaning supplies once opened.

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5. Refunds

Approved refunds will be processed using the original payment method. Please allow **5-7 business days** for the refund to be reflected in your account.

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6. Contact Us

If you have any questions or concerns about this policy, please contact us at:
**Phone:** (657) 321-9934
**Email:** fastfixcomputerlaguna@gmail.com